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The operating room of the 112 is renewed and modernized with new equipment and technologies to improve the resolution of emergencies in the municipality (05/02/2019)

The mayor of Lorca, Fulgencio Gil, has inaugurated the new operating room of the remote center of 112 in Lorca that has been renovated and modernized in recent weeks.

This improvement has meant a new design in the spatial distribution of the same, but also in the crisis management room, all with the aim of improving the administration and resolution of emergencies and the safety of citizens in our municipal area.

The Consistory has invested 6,500 euros in this important improvement.

The mayor recalled that "the operating room is where information is received continuously in relation to possible emergency situations that occur in our municipality, has the duplication of jobs formed by the terminals of 112, system of fixed communications based on the TETRA standard and fixed desk telephones ".

The renovation has included in terms of equipment, as announced by the mayor, "a new audiovisual system that allows the total interconnection of operations, facilitating the treatment, transmission, distribution and presentation of information managed by the remote center on any screen To this end, it has been equipped with a 1.90m x 1.10m videowall composed of 4 Full HD LED monitors that provide a high resolution to the set.The videowall is capable of receiving information from multiple sources such as TV, video surveillance system, the 112 system of both the EmerAlfa, for the management of matters, and the EmerSIG, for the vision of maps and the GIS system of ECHO, as well as another computer with a web connection offering it on its screens for a better monitoring by part of the operators ".

The room also incorporates an additional device for greater information capacity and better coordination of operations, with another television screen connected to a state-of-the-art computer that allows presenting images and documents.

It is a very powerful desktop computer with great graphic capacity capable of processing large multimedia content, maps, maps, weather information, etc., simultaneously.

From these facilities there is the Municipal Operational Coordination Center (CECOPAL) as an instrument for the management of all planning, attention, management and resolution of emergency situations that occur in our municipality.

For this reason, and when such situations require it, the operating room of the remote center of 112 and the crisis management room can be communicated through a large window allowing the direct access to the videowall from the crisis room. of the operating room, facilitating the follow-up of the members involved in the emergency management.

Gil recalled that "in the municipality of Lorca were managed by 112 in 2018 a total of 15,214 cases, data that demonstrates the importance of having the best facilities and the most advanced technologies to make them available to the resolution of each Currently the Department of Emergencies has 17 operators trained in the technological platform that supports the activity of the 112 of the Region of Murcia, called ECHO2 ".

Source: Ayuntamiento de Lorca

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