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The attention and privacy of Social Services users will improve thanks to the transfer of several of their departments to the Local Development Center (08/08/2019)

Specifically, the administration section has been transferred to the CDL, while in the premises of the Department the management, five social work units, as well as social services, dependency and social inclusion remain.

The councilors of Local Development and Social Services of the City of Lorca, Isabel Casalduero and María Dolores Chumillas, have visited this morning the redistribution action that is being carried out around the Department of Social Services.

The Councilor for Social Services has announced that "it has been the administrative services that have moved to the Local Development Center which has managed to increase the number of offices for individualized interviews at the premises of the Department. Specifically, the services that remain integrated in this infrastructure will be composed of the Department itself, the management of the same, five units of social work (UTS), two sections of social services center and dependency- and social inclusion. "

Chumillas has detailed that "the investment destined to the conditioning of the center of social services, after the previous modifications, is budgeted around 5,000 euros. A very necessary action that pursues the objective of alleviating the lack of privacy that the users of Social Services An overcrowding that caused serious lack of privacy and much less personalized and specific advice, also due to the saturation of the infrastructure. "

Meanwhile, the Mayor of Local Development has explained that "the conditioning tasks carried out in the CDL have been in a space of 52 m2, located on the ground floor of the center, in which is the administration area and the management of Services Social and in which an investment close to 3,200 euros has been carried out ".

The Councilor for Social Services has informed that "the Social Services center of Lorca in 2018 attended 16,380 people requesting an appointment. In addition, the administration and reception staff attended a request for information of 7,152 people, 576 requests for transport cards for the elderly and disabled and a document management of 4,216 files. An important volume of attention that urgently needed the redistribution of spaces ".

Chumillas Martínez recalled that "the Social Services Center, located in Alameda de Cervantes 32, maintains its usual schedule for citizen service, that is, from 9:00 a.m. to 1:00 p.m.".

Source: Ayuntamiento de Lorca

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