Portal de Lorca

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The Department of Consumer Affairs has made in recent months hundreds of inspections to ensure the safety of products, customers and suppliers (16/02/2016)

Municipal Inspection Service withdrew a total of 1,723 items after performances of job, others derived from network alerts and triggered a complaint by the consumers themselves.

Consumer Councilmember in the City of Lorca, Maria del Carmen Ruiz, has reported that the Consistory, through the service of the municipal inspection consumption, retired during 2015 a total of 1,723 products in different establishments of the municipality whose detention had been alerted by alert national and European systems.

To ensure the safety of consumers, since this Department took about a hundred of tax audits.

Jódar Ruiz explained that a dozen routine inspections were conducted to verify the compliance of the commercial and business establishments of the protective rules of consumers and users.

At the request of the municipal office of consumer information 13 performance, prompted by the filing of a claim to verify the existence and potentiality of it they were made.

For precautionary quarantine of suspected non-compliant products and its subsequent delivery to the reference laboratory for the determination of non-conformity they were carried out two more and a total of 73 to check network filings alert the dissatisfaction of certain products offered for sale.

In this sense they acted to proceed with its withdrawal from the placing on the market, for infringing the right to health and safety of consumers and users.

Of the 73 tax audits arising from warning networks, 22 of them have resulted in the return of units alerted product.

For the City, what really matters is removed from the market the maximum number of nonconforming units and can bring a risk of any kind to the health and safety of consumers and users.

The mayor of Consumer Affairs has indicated that the inspection service works closely with the state system of rapid exchange of information, in turn integrated European alert system (RAPEX), allowing Lorca have a communication and rapid exchange information for actions to be taken in case of serious risk.

Responsible for the coordination of this network is the Spanish Agency of Consumer Affairs, Food Safety and Nutrition (AECOSAN), in which the National Consumer Institute integrates.

If the establishment is inspected retail dealer, you are required to list of clients that has marketed the product, with its number and registered office, copies of sample notification sent to customers informing said the disagreement of the product and, Finally, if there are returns, you must provide bill payment of the returned products.

It also made appearances inspectors information on the regulations governing the field of consumption both commercial establishments and consumers and end users moved.

The 22 actions that have motivated our city immobilization and product recalls have referred to products such as strollers (2), dolls (156) Mobile phone chargers (48), toys (75), holder (263 ), radiators (44), ornaments (303), bright crowns (57), mop (256) travel adapter (30), elastic cords (15), toy bows and arrows (96), childcare articles (80 ), toy trumpets (96), teddies (194).

New alert activated night light

Councilwoman Consumer has reported that today is active Alert product to be immobilized.

It is a night light Extrastar brand, specifically the XYD 408 model (photo attached), so we urge all consumers to be vigilant in acquiring the product.

Finalizing the new informative website about product alerts

Maria del Carmen Ruiz is anticipated that from this Council, in collaboration with the Information Society, is finalizing the launch of a new service through the website through which all citizens will have direct information on the products warning reason, including make, model, which produces incidence and illustrative photographs.

Source: Ayuntamiento de Lorca

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