Portal de Lorca

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Visitors can find information on the town 24 hours a day on a touch screen (02/02/2011)

Councilman Consistory tourism Lorca, Francisco Montiel, said "it is increasing the services of our municipality as a tourist destination. Specifically, this way tourists can also find out when the office is closed to the public. For this we a grant from the Ministry of Tourism of the Autonomous Community. "

The Councillor of Tourism of the Municipality of Lorca, Francisco Montiel, this morning a new service today that allows tourists to know the whole range of the municipality for 24 hours a day with the touch of a finger on a touch screen installed the facade of the tourist office on Calle Lope Gisbert.

"This is a new initiative for the time when the office is closed so visitors can know in detail all the information usually needed on Lorca," added the mayor.

Montiel explained that "the municipality of Lorca, in its continuing effort to put the city of Lorca among major domestic destinations, following the spirit of improvement, excellence and quality in tourism, the need arose offer a comprehensive tourist information and general information about the city, both visitors and citizens themselves at any time of day or week. "

This is the reason that, using the call for proposals of the Autonomous Region through the Ministry of Culture and Tourism for local bound for tourist infrastructure and equipment, the City of Lorca has acquired a touch screen for Office Lorca tourism that can be used 24 hours a day whether or not the office open to the public.

"For all this we must make the effort and tools needed to encourage the arrival of visitors and tourists to Lorca, as well as the needs and expectations of them once they are in our destination," added the councilman.

In this regard, the Municipal Bureau of Tourism of Lorca, as an advocacy tool and as a lender of tourism services to visitors, tourists and general users must avail itself of all mechanisms and information systems to enable them to better understand our cultural resources, sports, nature, catering, accommodation, local produce and ultimately of our city's tourism resources.

The Tourist Office of Lorca, in its implication for quality tourism, has since 2003 implemented a Quality Management System (ISO) of the Tourist Information Network of Murcia, and has recently obtained the "Q" of quality tourism, making it the fourth Region office to obtain this certification.

Currently, the tourism office of Lorca is among the top three in the volume of work as entry of visitors / tourists and foreigners throughout the year, the Region of Murcia and the Branch Network.

Since the implementation of ISO system of quality management 9001de the Lorca Tourist Office opens its doors to the public every day of the week except Sunday afternoon and all holidays for 8 hours.

Still, Montiel summarized that "it is logical that the demand for tourist information is not restricted to this schedule, although it is sufficiently large, may not cover all the needs of our tourists and visitors throughout the day, so we intend to address this need by this action. "

The information being provided in it, fulfilling the objective of the grant requested access to the full site plan of the city, the Street, to-date information about schedules and visited monuments, events calendar, information on tourist services contact details and other municipal services (hotels, restaurants, buses, trains and schedules, emergency services) and other tourist sites of interest of the municipality.

Source: Ayuntamiento de Lorca

Notice
UNE-EN ISO 9001:2000 - ER-0131/2006 Región de Murcia
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