Portal de Lorca

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Phone will not charge customers Lorca having to leave your home for a while because of the earthquake (17/05/2011)

The Lorca who are forced to leave their homes will have their bills to $ 0 during the time they are absent

The operator has reinforced the Lorca communications service from the outset with technical equipment and human

The measure, which affect fixed telephony, ADSL and Imagenio, will have to apply when the client returns to use their services up to 1 year in connection

Directly back to show solidarity with the residents of Lorca after the earthquake and will not charge either fixed telephony services, ADSL and Imagenio to the people who have to leave their homes for the poor state of the same over time, which invoices will be $ 0.

The telephone operator had already announced last week that calls will not charge or national messages from mobile Movistar originated in the town of Lorca in the 11th, 12th and 13th May, both contract customers such as prepaid as a gesture of solidarity with victims and victims of the earthquake that devastated a week ago, this town of Murcia.

The customer must call the company for this joint initiative.

The company remains aware of the difficulties being experienced by the inhabitants of Lorca and wants to contribute to the recovery of the municipality, this time with a proposal that will benefit those who are forced to leave their homes temporarily to a maximum of 150 euros per invoice.

The measure, which will enjoy only those who can not stay home, order will become effective when the client returns to the house and then use their services Telefónica with a maximum of 1 year of connection.

From the first moments after the earthquake, and although the networks, both fixed and mobile were no incidents during its operation, Telefónica strengthened its presence in the area, sending teams to ensure technical and human communication.

The company has also launched a campaign donation via sms for customers who want to work with those affected.

The entire cost of the message (1.2 euros + VAT) will go to Red Cross for relief efforts and recovery in the area affected by the disaster.

Those interested in helping those affected by the earthquake can send an SMS with the word LORCA to 28077.

Source: Telefónica

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