Portal de Lorca
www.portaldelorca.com
Face care has been the most used, followed by phone, website, email and online forms, which in the first eight months of the year have exceeded all of 2012.
The Councillor for Citizen Participation Council of Lorca, Ana Maria Lidón, has encouraged Lorca to use their four-way pipe municipal information, requests, suggestions or complaints by neighbors that received both in person at your office Cultural Centre, telephone, via website, email and online forms.
The mayor explained that "face service in our office has been the most used, followed by telephone calls to 968 47 85 80, website www.participacion.lorca.es, email participacion@lorca.es and forms on line, in the first six months of the year have equaled last year's figures. "
In this regard, stressed "the usefulness of non-contact services for citizens, especially those in the villages, not have to move to report such incidents in public lighting, proposing the name of a street or informed of activities or calls that run the City. "
Lidón explained that "the Department's website, which was launched in 2010 and so far this year has received 2046 visits, which guarantees that we will overcome the figures of the previous three years. Additionally, have already been exceeded the number of requests for information through the web forms that were received last year. "
The Councillor explained that "if the issues raised by citizens we are not the responsibility of the council, consultation or proposal derives the relevant council or municipal department, to respond to the person concerned. Instead, citizens sometimes goes the local police to raise incidents and are the agents that refer a report to the account of the neighbors to the tramitemos ".
511 groups registered in the municipal register of associations
Similarly, in these first eight months de2013 has advised on the establishment of 12 new partnerships, in addition to the 511 associations registered in the municipal register of associations.
Indeed, the management of municipal facilities requests from these groups or dissemination of its activities and volunteer programs are other services offered by the municipal area.
Finally, the council has explained that "after appointing the municipality with large populations, discussion and adoption of the rules of participation, regulation and implementation of the Social Council of the City and some area committees, the Government Team has drafted a regulation of municipal neighborhood councils neighborhoods and districts, which is under study by the legal services of the proposals made by the opposition. "
Source: Ayuntamiento de Lorca
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