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Antonia Pérez has detailed that "regarding the Reception House for Women Victims of Gender Violence, it has been agreed that the educational assistants carry out a telephone monitoring of the status of the users."

The Councilor for Equality of the City of Lorca, Antonia Pérez, has announced the maintenance of assistance to users of the CAVI via telephone.

Pérez has reported that "the Center for Specialized Assistance to Victims of Gender Violence (CAVI) despite having temporarily suspended in-person assistance to users of the network, due to the alarm decree established to stop the coronavirus, not only continues the provision of this service via telephone, if not reinforced ".

The Edil explained that "each reference professional has personally called their assigned users to carry out telephone monitoring of each of them, remembering, among other measures, safety guidelines and action in the face of any situation of gender violence and informing them of the telephones that they have at their disposal in an emergency situation or to request information. "

"In addition, the Government Delegation against Gender Violence has prepared an action guide for women who are experiencing gender violence in a situation of home stay derived from the state of alarm by COVID-19 and, as a novelty, the telephone of contact to offer a quick service of immediate emotional help, via WhatsApp, through the telephones 682916136 and 682508507 ".

Pérez Segura has detailed that "regarding the Reception House for Women Victims of Gender Violence, it has been agreed that the educational assistants carry out a telephone monitoring of the state of the users of the same, making sure that the hygiene regulations are being followed , food and basic and essential guidelines for coexistence among residents. Likewise, efforts will be made to continue with the basic supply of food, cleaning, hygiene, medication or any other product deemed necessary for the normal operation of the service and to guarantee the well-being of users of the same ".

The Councilor for Equality has revealed "likewise, following the instructions given by the General Directorate for Women and Gender Diversity, in-person assistance to users of the Comprehensive Care Center for Victims of Sexual Assault and / or Abuse has been temporarily suspended (CAVAX) and the Psychological Attention Service for Children exposed to Gender Violence (SAPMEX), continuing to provide the service by telephone in all cases. "

Antonia Pérez recalled that "they continue to function normally at 016, 24 hours a day, every day of the week, to receive advice on the available resources and the rights of victims of gender violence or online, through the mail email 016-online@mscbs.es and, for emergency situations, 112, or 091 (National Police) and 062 (Civil Guard) continues to operate normally.In those cases of danger, when it is not possible to make a call By phone, you can use the ALERTCOPS App, from which an alert signal will be sent to the police with the location of the victim. "

Source: Ayuntamiento de Lorca