José Ángel Ponce: "we have maintained our services and our volume of consultations adapting to the situation and having changed replacing the face-to-face attention to the use of telephone and telematic channels". The Councilor for Youth of the City of Lorca, José Ángel Ponce, has reported the increase in the provision of services as well as the reconversion of the forms of care for young people in the municipality. Ponce explained that "since the state of alarm due to the Coronavirus began, from the Department of Youth we have maintained our services and our volume of consultations adapting ourselves to the situation and having changed replacing face-to-face attention to the use of telephone and telematic channels". El Edil has detailed that "global statistics show that 468 queries have been received, with the media chosen through our social networks being 66 percent, 19 percent via email and the rest by telephone since queries have been resolved through the personal WhatsApp channel of the technicians attending to the extraordinary situation including weekends and extending unusual hours sensitive to the state and emotional need.
" "The volume of consultations, by subject, has been 44 percent on employment and youth guarantee and in this area, the Youth Guarantee users have been individually monitored to find out what situation they are in after the state of alarm and also to young people who use our Young Employment service guiding them in the job search and curriculum development for participation in the selective processes of personnel from private entities, as well as offering them to educational centers through guidance services and teams managers for support.
" Ponce Díaz has indicated that "regarding the 'Informajoven' service, informational attention has been maintained for young people from Lorca, electronically, through the contact service of the website www.lorcajoven.es, email and, also , through our social networks of Facebook @juventudlorca and Twitter @juventud_Lorca and Telegram.
Accounting, in the statistics of our social networks, to have reached more than 8000 people ". The Youth Councilor stressed that "thanks to the effort of the technicians, to continue with the work of training young people and improve the informational pedagogical function of the population, video tutorials have been produced where they are explained in detail and simply as to young people can register in different job portals and that can be consulted on the Facebook page of the Department; contact has been maintained with youth and collective associations, taking advantage of the Lorca Youth Council to support, collaborate and specify projects that start from these.
" "The projects for this year 2020 have also been maintained as support for the youth association fabric and a section is being prepared with answers to the possible doubts that young people may have or ask themselves in this special situation, as a request for places, EBAU, scholarships, career opportunities, university careers, cut marks, training cycles, in order to help and resolve any doubts that arise and that due to this new situation we cannot offer in person.
" José Ángel Ponce recalled that "in terms of concrete proposals, initiatives such as the #ArteenCasa solidarity contest stand out during this period of confinement, which is still open and has had great acceptance among our young people who have sent a large number of photos, videos, drawings , micro-stories and musical performances; also during Easter the # PasiónEnCasa activity was launched, proposals for cutouts and crafts to decorate houses and balconies.
We have celebrated the day of Youth Information and the day of the book bringing young people closer variety of proposals and alternatives and, right now, and facing the traditional Paper Procession, we are in contact with the youth sections of the different brotherhoods of Lorca to carry out an activity from home so that the little ones can,with the help of his family, make their costumes and enjoy their biblical-passionate parades.
" The Councilor has insisted that "for all this, from the Department of Youth we continue working day by day so that this confinement is as bearable as possible and our young people have available all the information they need, their doubts are resolved, they feel cared for and know that they have all the help they want through social networks and the telephones 968444643 and 968477566 ".
Source: Ayuntamiento de Lorca