Portal de Lorca
www.portaldelorca.com
The Minister Andrés Carrillo notes that the adherence to the virtual office ORVE Lorca makes "a gateway to all public administrations"
The Minister of Finance and Public Administration, Andrés Carrillo, visited with the mayor of Lorca, Francisco Jodar, the office of citizen services of the municipality, which stressed "the work carried out and the large volume of negotiations conducted annually" and he reported on the integration of the City of Lorca in the virtual registry office (ORVE), "which will be effective later this year."
Andrés Carrillo noted that this virtual register "is a system that assumes that the window of the town hall is the gateway to all public administrations".
The Minister stressed that the implementation of this virtual register "municipalities win, because they provide a closer service and cost savings, and gain citizens and businesses, who can perform all administrative operations that require any public body near Your domicile".
Virtual registry office can scan a document and send it electronically to your destination, regardless of their geographic location or competent administration and receive the corresponding to them.
With this system, the counselor said, "multiplies administrative efficiency" as the reception is immediate;
the shipping cost is reduced and the documentation is returned to citizens, eliminating the role of registration offices and citizen.
Currently, sending a single document between administrations has an average cost of 4 euros.
For a municipality of the region, which may submit annually between 2000 and 4000 documents, would save an average around 15,000 euros, depending on the size of the municipality and the activity thereof.
The regional administration signed this year with the State (Ministry of Finance and Public Administration) an agreement for the implementation of ORVE in municipalities, which will be operational before the end of the year.
The application allows you to scan and electronically sign the documents submitted by citizens and businesses in the windows registry of the municipalities.
Citizen Service Office
Meanwhile, in the first half of 2016, the office of citizen services transacted 15.342registros Lorca input, output 2.243registros, 542títulos large family, 154licencias fishing and hunting and 712actuaciones immediate response concerning energy and industrial and mining activity.
Carrillo said that "these facilities allow citizens to make arrangements with the regional administration from the municipality, without travel to administrative centers."
It also reported that in the first six months of the year "gestionado252.243 applications have been throughout the branch network, which is daily Community officials manage an average of 2,184 applications."
In this regard, the minister of finance offered the results of the satisfaction survey, conducted last year, this service where citizens and businesses with un9,11 valued kindness and courtesy in dealing and con9,04el interest and willingness of staff to assist citizens.
It also stands elincremento I use the website of the Community (www.carm.es), which has gone from un63,58 percent in 2014 to 72.70 in 2015.
The region currently has 56 offices to the citizen.
Of these, seisse found in the headquarters of the Yuna councils in the administrative building Infante and General Register in Murcia.
In addition, all losmunicipios have them also have a La Manga-Consortium, Puerto de Mazarrón, El Esparragal de Puerto Lumbreras, Totana Paretón and White Station.
The service citizen services was completed this year with joining Facebook in February, as a new means to publicize the public of the services offered by the regional administration and provide a new relationship.
It can be accessed through the https://www.facebook.com/atencionalciudadanocarm/ direction, allowing a direct and immediate transmission, as it has a powerful and a greater effect on certain sector of the population.
Source: CARM
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