Portal de Lorca
www.portaldelorca.com
This is the new headquarters and electronic registration, which allows to complete almost all of the negotiations with the City preventing the citizen movements and ensuring safe operations.
Councilman Information Society of the City of Lorca, Francisco Garcia, has been reported that the Municipal going to start the New Electronic Registration Headquarters and City Hall.
This is a new service available to citizens and businesses.
The online site is linked directly with the electronic record, identified as a special section within the Web www.lorca.es and https://www.portalciudadano.lorca.es own subdomain.
On the home page of the Electronic Office is a series of services to help the citizen find any action that may make with the city of Lorca.
Currently 49 are cataloged procedures, which can initiate online 33.
With the implementation of this tool in the near future will allow us to classify 100% of the steps that citizens can perform with the City, marking us as a goal in the near future can begin online at least 80% of them.
The electronic office is divided into the following sections:
Public area:
Procedures and services available, identifying the styles for each of them.
The proceedings have an information thereof with all information relating to the processing and description, to provide documentation, requirements, available channels, presentations, contacts, regulations, etc..
To start an online process, the citizen or company, you must access the portal using a digital certificate, whether electronic ID card or certificate from the National Mint and Stamp, and once authenticated, the portal will guide you through the filing process by series of questions and options that will be presenting the system and preparing the final documentation will be presented.
Electronic record that allows:
Start of procedures available electronically, using the identification of an individual or business electronic ID or electronic signature of the Fabrica Nacional de Moneda y Timbre.
Once signed electronically by the public body, the documentation is sent to the electronic record, certifying the date and time of filing by stamping time of the operation, showing citizens with proof of electronic filing process.
Receive notifications and electronic documents, the citizen can register for electronic notification service by providing one or more emails to reach you notices that you have a notification on the site.
Furthermore, once enrolled in the notification service to the citizen, you must select the procedures of which you wish to receive notifications.
Private area (public folder):
Access to public folder is also done through electronic ID card or electronic signature of the Fabrica Nacional de Moneda y Timbre.
In this folder, the citizen will find:
My records, with access to status of the cases initiated electronically by the citizen.
Electronic notifications, all notifications received and the state in which it is located.
Taxes, with access to receipts and payments that the citizen.
Register with the citizen's personal data available to the City Council in the Registration Office, with the possibility of flying Registration and coexistence, and apply for registration certificates.
My posts, notices or communications other than official notifications.
My records, you can access the input and output records that the city has received since the city of Lorca.
In representation, access to proceedings initiated as a representative.
Streamlining the municipal administration
The Virtual Office of Citizen Attention (OVAC) is an online service available on the intranet portal which provides staff management employee of the City of applications submitted electronically by the public.
This service will enable the various administrative units access to electronic documents sent to your section, for inspection and modification of the status of processing and reporting.
Council staff will send letters or notices and notifications to the mailbox of a citizen of the seat from the OVAC.
We must remember that this year, and as one of the novelties of the bylaws, will be credited 100% of the fee for issuing documents and urban services for applications with online processing through the new eGovernment services, provided that not more than 4 euros.
Source: Ayuntamiento de Lorca
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