Portal de Lorca
www.portaldelorca.com
17 new companies Lorca finalize obtaining distinctive Sicted.
So far 28 companies already have this distinction.
It is distinguished professionals establishments and by the first evaluation committee interdestinos.
The Councillor for Tourism in the City of Lorca, Francisco Montiel, this morning reported that a total of 45 lorquinas companies are improving their offer, care and tourism services within the program that is developing the Integrated System for Spanish Tourism Quality in Destinations (Sicted ).
We are talking of establishments and professionals that work by the evaluation committee interdestinos
Montiel Sanchez noted that the efforts being carried to term by the different establishments that are included in this work program is contributing decisively to the tourism sector in this county forward significantly.
We are carrying to term notable efforts in this regard, being recognized at all levels.
Among all components of tourism collective we are getting Lorca is being consolidated as a destination reference and quality.
In this way we achieve a more efficient care for our guests while we become aware of the need for optimal attention to our tourists.
From City of Lorca has always stressed the need to focus on quality and excellence as distinctive elements in a highly competitive and complex sector such as tourism, whose aim is none other than to improve customer value by tourism experiences that differentiate and enhance personality and positioning within the sector Lorca achieving the involvement and awareness of entrepreneurs oriented to serving tourists and visitors.
Adherence to the Comprehensive System of Spanish Tourism Quality Destination (SICTED) accounts for tourism destinations, the implementation of a management structure aimed at improving the competitiveness of tourism enterprises, while providing a consistent level of quality in all services Travel to increase the satisfaction of tourists by promoting their loyalty.
For businesses, meanwhile, has meant improving internal management, especially the processes related to customer satisfaction, qualification of the workforce through training programs and choose the distinctive "Tourist Quality Commitment", one stamp that certifies and accredits its strong commitment to excellence and commitment to quality service delivery.
From the city council emphasis is on the participation of companies and professionals to improve service and contribute to the common benefit of fate, while grateful for the work they perform on behalf of the municipality and bore everyone to continue doing so.
After restart the project after the extension granted by the Ministry of Tourism after the earthquake and the implementation thereof embodied in Awareness Day held in December last year, are 45 companies and professionals different sectors which have joined the project.
After months of work, training modules, workshops collective work and more than 100 visits individualized counseling and testing, as well as passing an external evaluation in order to determine compliance with the principles and prescriptive requirements of the project are 28 establishments and professionals who have seen their efforts to improve their services and their quality is now recognition.
Source: Ayuntamiento de Lorca
Privacy policy
- Legal notice
- Cookies