Portal de Lorca
www.portaldelorca.com
August 6, 2009 - The Socialist Councillor Isabel Casalduero, today asked that the City implement a Rapid Response Service that aims to resolve within 72 hours the small imperfections in the road which is communicated by citizens to through their complaints.
The initiative, which is already established in other cities like Seville, would require the involvement of the departments of Parks and Gardens, Urban Mobility, Works and Services, and local businesses and LIMUSA Aguas de Lorca and the service would be working 24 hours every day year.
For the socialist mayor would be "to encourage the cooperation of citizens" who through a phone message, email, or call toll-free telephone could communicate from a lamp that does not work, the jam of a sewer , one painting in a canopy to the breaking of a playground or a bump on a sidewalk.
In that sense, Casalduero described as "necessary and positive" that the City can respond, "in record time", the various incidents that residents communicate about your surroundings.
To do this, simply have to make a call to a toll-free, complete an online form or send an sms or mms to fotodenuncia mode.
After receiving the relevant communication by citizens, this service would create an impact for easy reference by the City Council website, and can be accessed at any time the status of it.
On the other hand, in the event that certain issues could not address the impact on the term commitment, you will communicate to the public to be fully informed, also provide the date on which the final decision is expected.
Source: PSOE Lorca
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