To make submissions and to provide documents that must be taken into account by the tax service before adopting the relevant resolutions.
Economic Affairs spokesman of the PSOE, Isidro Abellán, called today for the creation of the Taxpayer Advocate, to "strengthen the rights and guarantees of Lorca and Lorca in their tax obligations with the City."
These include the Property Tax (IBI), the Economic Activities (IAE), which is levied on the increased value of urban land (surplus), or the tax on motor vehicles, known as seal ", in addition to payment of fees.
The socialist mayor noted that such a body would be responsible to receive, manage and resolve, "an agile and effective", complaints and claims made by taxpayers for delays, failure or neglect in the performance of municipal services tax.
In addition, study the suggestions and proposals submitted by the users for improving the management of taxes, "which would impact positively on public participation," he said.
In that sense, Abellán noted that this is a proposal "positively" focused on improving the service the City provides to its citizens.
This body would be born covered by the Law of Modernization of Local Government and the Tax Code, and would ensure, as Abellán, by taxpayers "who are entitled to know the status of processing procedures of a party, to make submissions and produce documents that must be taken into account by the tax service before adopting the relevant resolutions. "
The council also pointed out that taxpayers are entitled to recognition of exemptions, rebates and tax reductions that are regulated by the tax law.
The complaints and suggestions could be submitted by mail, fax or the Internet or submitting a letter through the City Registrar's Office.
In addition, the proposed Abellán Isidro is considered that the claims and complaints from citizens to be answered "as quickly as possible, that the term may be longer than one month of receipt."
Similarly, the Taxpayer Advocate notify the affected non-admissibility of the letter that it lacks motivation, does not provide data for the processing of the facts or take to the processing of resources or actions other than those of its competitors.
Abellán also requested that, should they materialize the proposal by the PSOE, the body develop an annual report stating the results of their actions and outlining measures which have been considered appropriate to remedy the dysfunction that caused the complaint or claim .
Economic Affairs spokesman said the PSOE is a proposal "positively" focused on improving the service the City provides to its citizens.
Source: PSOE Lorca